Shipping & Delivery
Delivery Time
Shipping Methods: We partner with reliable carriers such as UPS, FedEx, DHL, and local postal services to ensure your order is delivered safely.
Note: All delivery times mentioned below are calculated in business days (Monday to Friday, excluding public holidays).
Delivery Time=Processing Time+Shipping Time
Delivery time may vary depending on the destination country/region.
We offer free standard shipping on all orders over $89. All international orders will incur a small amount of shipping, which is reflected in the checkout.
Different items have different processing times. You can check the processing time on the product page. After placing an order, you can check the order delivery information from the online order status page. We will also notify you through your registered email.
We ship to the following countries or regions. (We do not provide delivery services to countries or regions not mentioned yet, so we hope for your understanding)
| Country/Region | Processing Time | Standard Shipping Time | Orders Under $89 USD Shipping Fee |
| United States (excluding overseas territories and islands) | 1-5 business days | 7-9 Business days | $9.99 |
| Canada | 1-5 business days | 6-10 Business days | $9.99 |
| Australia, New Zealand | 1-5 business days | 8-11 Business days | $9.99 |
| United Kingdom | 1-5 business days | 6-12 Business days | $9.99 |
| Germany, France | 1-5 business days | 6-12 Business days | $9.99 |
|
Other Countries： |
1-5 business days | 10-15 Business days | $9.99 |
Shipping Fee
Standard Shipping: USD $9.99
Free standard shipping on orders over $89 USD
P.S. Due to recent changes in U.S. customs duty regulations, shipping costs for packages destined for the United States have increased. We apologize for any inconvenience this may cause and sincerely appreciate your understanding.
About delivery
All delivery times are estimated, and lizzora is not responsible for delays due to some unpredicted factors (weather, courier factors, customer error, holiday-related delays) or any other unforeseen factors.
Once a package has been packed or shipped out, we cannot change the shipping address for you. Please ensure the shipping address is correct during the checkout. We are not liable for packages lost due to incomplete or inaccurate addresses.
All orders reported as "delivered" by shipping companies are considered delivered. lizzora cannot be made liable of packages lost in this case.
About tax
In rare cases, an order may be charged customs fees by your government, not our website, and you will be responsible for these fees. We apologize for the inconvenience, but we have no control over the customs authorities in your country or any other country. Contact your local customs office to learn more about customs fees, duties, and taxes.
If you have any other questions, please contact our customer service at service@lizzora.com or call us at +86 13005186260.